Our Policies

What this policy covers

This policy describes how The Seegers Group at RE/MAX at Barnegat Bay ("The Seegers Group", "we", "us") handles information collected through seegersgrouplbi.com. Our brokerage and the wider RE/MAX network keep their own policies for information you give them directly.

Information you give us

When you send an inquiry, ask about a property, or ask us to rent or list your home, we collect what you type into the form: your first and last name, email address, phone number, and the details of your request — the town or property, the dates you want, and your message.

Owners who complete our rental authorization form also give us property details, rates and availability, emergency contacts, service providers, and — only if they choose to — property access codes. That form does not ask for a Social Security number, an EIN, or bank account details, and we do not collect those on this website at all. When we need them for a lease, a tax form, or to pay an owner, we collect them by phone, in person, or through a secure document.

Information collected automatically

Our host keeps ordinary server logs — IP address, browser, and the pages requested — for security and troubleshooting. We also use Vercel Web Analytics, which counts page views without cookies: it does not build a profile of you and does not follow you to other websites.

This site runs no advertising pixels, no retargeting tags, and no third-party advertising cookies. The only browser storage we use is the session storage behind our own staff login.

How we use it

To answer you and show you properties; to prepare and administer leases and listing agreements; to collect and disburse rent and security deposits; to handle questions and maintenance during a stay; to meet our record-keeping and licensing obligations as a New Jersey real estate brokerage; and, if you have asked for them, to send occasional rental or market updates. Every marketing email we send has an unsubscribe link.

Who we share it with

We do not sell or rent your information, and we do not trade it for advertising.

We share it with the other side of your transaction when the transaction requires it — an owner needs to know who is renting their home, and a tenant needs the information to use it — and with the companies that run parts of our business for us: Vercel (website hosting and analytics), Resend (email delivery), RealTimeRental (rental management and the tenant and owner portals), Bright MLS and our local MLS (listing data), our brokerage RE/MAX at Barnegat Bay, our payment processor when you pay by card, and our attorneys and accountants. We also share it where the law, a subpoena, or a court order requires, or where it is needed to protect someone's rights or safety.

Payment information

Card payments are not taken on this website. When you pay by card, your card details are entered into our payment processor's system and are handled under that processor's security standards. We do not store full card numbers on this website or in the website's database.

Security and how long we keep it

The site is served over HTTPS. Inquiries are emailed to our office; owner listing submissions are held in access-controlled storage that only our team can reach.

We keep transaction records for as long as the transaction and New Jersey's rules for real estate brokerage records require — generally at least six years — and dispose of them after that. Inquiries that never become a transaction are kept only as long as they are useful for following up.

Your choices

Email info@seegersgrouplbi.com or call (609) 342-1036 to ask what we hold about you, correct it, ask us to delete it (apart from records we are required to keep), or stop marketing email. We honour "do not track" by not tracking you across sites in the first place.

Children

This site is meant for adults renting or buying property. It is not directed to children, and we do not knowingly collect information from anyone under 16.

Changes

If we change this policy we will post the new version here and update the date at the top of the page.

Agreeing to these terms

By using seegersgrouplbi.com you accept these terms. If you do not accept them, please do not use the site.

Who we are

The Seegers Group is a team of licensed New Jersey real estate professionals working with RE/MAX at Barnegat Bay, a licensed New Jersey real estate broker. Our office is at 2001 Long Beach Blvd, Ship Bottom, NJ 08008; (609) 342-1036; info@seegersgrouplbi.com.

We are an Equal Housing Opportunity brokerage. We follow the federal Fair Housing Act, the New Jersey Law Against Discrimination, and all applicable state and local fair housing rules.

Listing information is not a guarantee

Rental and for-sale listings on this site come from our rental management system, from Bright MLS, and from property owners. We believe the information is reliable, but it is not guaranteed. Availability, rates, fees, taxes, inventory, bed counts, square footage, amenities, and photographs can change without notice, and some of that detail is supplied by the owner or by another broker rather than by us. Nothing on this site is an offer, a reservation, or a promise that a property is available at the rate shown.

A rental is reserved only when a lease is signed

Sending an inquiry or submitting a form on this site does not reserve a property, hold a week, or create a lease. A rental is reserved when The Seegers Group has delivered a lease, you have signed it, and the required payment has been received and cleared. Until then the property stays on the market and the rate can change.

Using the site

You may use this site to look for property and to contact us. You may not scrape it, download it in bulk, republish our listing data or photographs, submit automated inquiries, or try to interfere with the site or get into any part of it that is not public.

Content and trademarks

The text, photographs, and design on this site belong to The Seegers Group or to the owners, photographers, and multiple listing services that licensed them to us, and are used with permission. MLS listing content remains subject to the rules of the MLS it came from. RE/MAX and the RE/MAX balloon are trademarks of RE/MAX, LLC. Please do not reuse any of it without our written permission.

Links to other sites

We link to tenant and owner portals, local businesses, and town and municipal pages as a convenience. We do not control those sites and we are not responsible for their content, their accuracy, or how they handle your information.

No professional advice

Nothing on this site is legal, tax, insurance, engineering, or financial advice. Flood, insurance, zoning, and tax questions about a specific property should go to a professional in that field.

Disclaimers and limits

The site is provided as it is, without warranties of any kind. To the extent the law allows, The Seegers Group and RE/MAX at Barnegat Bay are not liable for indirect or consequential losses arising from your use of the site or from reliance on information published here.

Nothing in these website terms limits or replaces your rights under a lease, listing agreement, or buyer agency agreement you have signed with us, or any right under New Jersey law that cannot be waived. Where this page and a signed agreement differ, the signed agreement governs.

Governing law

These terms are governed by the laws of the State of New Jersey, and any dispute about this website belongs in the state courts sitting in Ocean County, New Jersey.

Changes

We may update these terms. The date at the top of this page is the date of the current version.

Nothing is sold or shipped

The Seegers Group provides real estate brokerage and vacation rental management services on Long Beach Island, New Jersey. We do not sell or ship physical goods, so there is no shipping policy and no product-return policy. What you pay us is rent, a security deposit, a fee disclosed in your paperwork, or a brokerage commission. All amounts are in U.S. dollars.

How payments are made

Payments are not collected on this website. Rent and deposits are paid by check, or through the payment options shown on your lease and in the RealTimeRental tenant portal. Card payments are handled by our payment processor.

Card payments and the convenience fee

We accept credit and debit cards for short-term rentals of less than 125 consecutive days. A convenience fee of 3.6% applies to each card transaction and is paid by the person making the payment — it is charged in addition to the rent and is shown before you pay. Payment by card must be received no later than 60 days before check-in.

Security deposits

Where an owner requires a security deposit, The Seegers Group holds it in trust as the owner's agent. It is returned after the stay unless the owner makes a claim against it. An owner making a claim must provide a written explanation, an accounting of what is owed, and photographs where applicable. The decision to hold a deposit is the owner's, not ours; we will try to help the parties resolve it.

Cancelling a vacation rental

Your signed lease governs. In summary:

• Before a lease is signed — if you decide not to go ahead before you have a fully executed lease, money you have paid is refundable less any cancellation fee stated in your paperwork. The cancellation period never ends before we have delivered a fully executed lease containing the final terms.
• After a lease is signed — a signed lease is a binding contract, and rent is not automatically refundable. If you cannot use your dates, email your agent or rentals@seegersgrouplbi.com naming the property and the exact week or weeks you want cancelled and re-rented. With the owner's agreement we will make every attempt to re-rent that period. If we re-rent it, you are charged a 10% commission on the rent already paid and the remainder is refunded once the new tenant's payment has been received. If we cannot re-rent it, the rent is not refunded.
• Changing your dates or moving to a different property is treated as a cancellation and a new rental unless the owner agrees otherwise.
• If something interrupts a stay — a storm, an evacuation order, a utility outage, a mechanical failure — the terms of your lease decide what happens to the rent. We recommend travel insurance for anything your lease does not cover.

How refunds are issued

An approved refund goes back the way it came: a card payment is refunded to the card used, and a check or electronic payment is refunded from our trust account. We issue approved refunds within 10 business days of approval; a card refund can take a further 5 to 10 business days to appear on your statement, depending on your bank.

Please call us before disputing a charge

If a charge looks wrong, call us at (609) 342-1036 or email info@seegersgrouplbi.com first. Most questions are about a convenience fee or a security deposit and can be sorted out the same day — far faster than a bank dispute.

If a card dispute is filed, money already paid out on that rental, including commission, may be returned and held in a non-interest-bearing trust account until the dispute is resolved, as our owner rental authorization describes. If the period is re-rented before the dispute is resolved, the funds from the new rental go to the owner.

Sales, listings, and brokerage fees

Commissions and fees for buying, selling, or listing a property are set out in the listing agreement, buyer agency agreement, or rental authorization you sign. Those documents state their own term, termination, and fee provisions, and they govern — this page does not change them.

Questions

The Seegers Group at RE/MAX at Barnegat Bay, 2001 Long Beach Blvd, Ship Bottom, NJ 08008. Call (609) 342-1036 or email info@seegersgrouplbi.com. We answer the phone during office hours and return messages the same day whenever we can.